At SS GOLD INDIA (“Company”, “we”, “our”, or “us”), accessible from https://ssgoldindia.com, we are dedicated to protecting the privacy and personal information of our customers, dealers, distributors, website visitors, and business partners.This Privacy Policy outlines how we collect, use, disclose, and secure your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you fill out an enquiry form, contact us, register an account, subscribe to newsletters, or request product information, we may collect:
- Full Name
- Mobile Number
- Email Address
- Company Name
- Address
- State and City
- Dealer/Distributor Information
- Any information voluntarily provided by you
Technical Information
When you visit our website, we may automatically collect:
- Cookies and Tracking Data
- IP Address
- Browser Type
- Device Information
- Operating System
- Referral Source
- Website Usage Data
2. How We Use Your Information
We use the information collected for the following purposes:
- Responding to enquiries and support requests
- Providing product information and quotations
- Processing dealer and distributor applications
- Managing customer accounts
- Improving website performance and user experience
- Sending promotional offers, newsletters, and updates
- Conducting analytics and marketing activities
- Preventing fraud and ensuring website security
- Complying with legal and regulatory obligations
3. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience.
Cookies help us:
- Remember user preferences
- Analyze website traffic
- Improve website functionality
- Measure marketing campaign performance
You can disable cookies through your browser settings, although some website features may not work properly if cookies are disabled.
4. Third-Party Services
We may use trusted third-party services including:
- Google Analytics
- Google Ads
- Meta (Facebook) Ads
- YouTube Embedded Videos
- WhatsApp Communication Services
- Email Marketing Platforms
- Hosting and Security Providers
These third parties may collect information according to their own privacy policies.
5. Information Sharing
We do not sell, rent, or trade your personal information.
We may share information with:
- Authorized employees and representatives
- Dealers and distributors (where applicable)
- Logistics and courier partners
- Website service providers
- Government or regulatory authorities when required by law
6. Data Security
We implement reasonable technical and organizational measures to protect your personal information against:
- Unauthorized access
- Misuse
- Alteration
- Disclosure
- Loss or destruction
However, no method of internet transmission or electronic storage is completely secure.
7. Data Retention
We retain personal information only as long as necessary to:
- Fulfill business purposes
- Provide customer support
- Meet legal and regulatory requirements
- Resolve disputes and enforce agreements
8. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent where applicable
- Object to certain data processing activities
To exercise these rights, please contact us using the details provided below.
9. External Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of such websites.Users are advised to review the privacy policies of those websites before providing any personal information.
10. Children’s Privacy
Our website and services are not intended for children under the age of 18 years. We do not knowingly collect personal information from children.
11. Compliance with Applicable Laws
We process personal information in accordance with applicable laws, including the Digital Personal Data Protection Act, 2023 (India) and other relevant regulations.
12. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.
We encourage users to review this page periodically.
13. Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:
SS GOLD INDIA
Website: SS GOLD INDIA
Email: support@ssgoldindia.com